Terms of Use – Caring Bears Health
Last Updated: November 7, 2025
Welcome to the Caring Bears Health website and apps (“Caring Bears,” “we,” “us,” “our”). These Terms of Use (“Terms”) apply to all of our websites, digital platforms, online tools, and mobile applications that contain a link to these Terms (the “Apps”).
By accessing or using our Apps, you agree to comply with these Terms and acknowledge that you have read and understood our privacy policy, which is incorporated by reference. If you do not agree to these Terms, you should not use our Apps.
We may update or modify these Terms at any time by posting a revised version on the Apps. The date of the last update will be clearly indicated. Your continued use of the Apps after the posting of changes constitutes your acceptance of the updated Terms. Changes will not apply to disputes arising before their posting.
If you use the Apps as a patient, caregiver, service provider, or as a member of the staff of a healthcare entity with a contract with Caring Bears, these Terms apply to you individually. In the event of a conflict between these Terms and a formal commercial agreement, that commercial agreement will prevail.
1. Does Not Replace Professional Medical Care
The wellness, support, guidance, and educational resources available on our Apps are general in nature and do not constitute medical advice, diagnosis, treatment, or clinical recommendations.
For medical guidance, always consult a qualified healthcare professional.
If you are experiencing a medical emergency, call 911 immediately.
2. Permitted Use of the Apps
You agree to use the Apps only for lawful purposes and in accordance with these Terms. It is prohibited to:
- Interfere with the security or operation of the Apps.
- Attempt to gain unauthorized access to data or systems.
- Provide false, incomplete, or misleading information.
- Use the Apps for unauthorized commercial purposes, spam, or abusive activities.
3. Intellectual Property
All content in the Applications—including text, designs, logos, graphics, videos, interfaces, software, and educational materials—is the exclusive property of Caring Bears or its licensors, protected by U.S. copyright and intellectual property laws. No rights of use are granted beyond what is expressly permitted. Reproduction, distribution, or exploitation of the content without prior written authorization is prohibited.
4. Disclaimer of Warranties
The Applications and their content are provided “AS IS,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, availability, or error-free operation.
We do not warrant that:
- the Applications will operate without interruption,
- they will be free from errors, viruses, or vulnerabilities,
- or that the information is completely accurate or up-to-date.
Use of the Applications is at your own risk.
5. Limitation of Liability
To the fullest extent permitted by law, Caring Bears and its affiliates, suppliers, and representatives will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including:
- loss of data,
- loss of profits,
- malfunctions,
- business interruption,
- or any damages arising from the use of, or inability to use, the Applications.
These limitations are essential conditions of these Terms, and the Applications would not be provided without them.
6. Changes to the Applications
We may update, modify, or discontinue the content, features, access, or availability of the Applications without prior notice.
7. Communications and Marketing
When you use the Applications, we may send you communications related to:
- reminders,
- educational information,
- service updates,
- offers or promotions.
You can opt out of receiving marketing communications at any time by following the unsubscribe instructions or by contacting us.
8. Data Protection and Legal Compliance (HIPAA/HITECH/FTC/CCPA)
Caring Bears complies with applicable U.S. privacy and security laws, including:
- HIPAA (Health Insurance Portability and Accountability Act)
- HITECH Act
- FTC Safeguards Rule
- CCPA, where applicable
The handling of your personal and health information is described in detail in our Privacy Policy, which is part of these Terms.
9. Dispute Resolution, Arbitration, and Waiver of Class Action Lawsuits
By using the Applications, you agree that any dispute will be resolved through binding arbitration, not in court.
You waive your right to:
- trial by jury
- participate in class action lawsuits
The arbitration will be conducted in accordance with the applicable rules of the American Arbitration Association (AAA).
These terms do not apply to disputes arising before your acceptance of them.
10. Governing Law
These Terms will be governed by the laws of the State of Massachusetts, without regard to its conflict of law principles.
11. Contact Information
For questions regarding these Terms or the operation of the Applications, you may contact us via email at info@caringbearshealth.com